Refund Policy

This Refund Policy ("Policy") governs subscription and domain-registration purchases made on lnk99.app, operated by REPARTO CUBANO STORE LLC ("Company," "we," "us"). By making a purchase, you agree to the terms of this Policy.

We want you to be completely satisfied with LNK99. This Policy is designed to be fair to customers while protecting us from fraudulent refund abuse — a common risk for SaaS platforms.

When available, LNK99 offers a free trial period before charging your payment method. The duration of the free trial is specified at the time of signup.

You may cancel at any time during the free trial without being charged. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.

Only one free trial per person, household, or organization is permitted. Creating multiple accounts to obtain additional free trials is prohibited and may result in account termination.

New subscribers on a paid plan are eligible for a full refund if requested within 7 days of the initial charge, provided that:

• This is your first paid subscription on LNK99 (not a renewal or plan upgrade).

• You have not previously received a refund from LNK99.

• Your account has not been suspended or terminated for violating our Terms of Service.

To request a refund under this guarantee, email support@lnk99.app within 7 days of the charge with the subject line 'Refund Request' and include your registered email address and the transaction ID.

After the 7-day window, subscriptions are non-refundable. If you cancel after 7 days, your access continues until the end of the current billing period; no partial refunds are issued for unused time.

Renewal charges are non-refundable. Monthly subscriptions renew automatically each month. Cancel before the renewal date through your account dashboard to avoid the next charge.

If you believe a renewal charge occurred in error (e.g., you had already cancelled), contact support@lnk99.app within 14 days of the charge with evidence of your prior cancellation. We will investigate and issue a refund if the charge was indeed erroneous.

Before registration, Stripe may place an authorization on your payment method. If Cloudflare cannot register the domain, we cancel or release that authorization.

Once the registry confirms a domain registration, the registration charge and LNK99 setup fee are non-refundable because domain registrations are unique, immediately allocated, and registry charges cannot be reversed.

A typographical error, change of mind, failure to use the domain, Pro-plan cancellation, or account deletion does not make a completed domain registration refundable. This does not limit statutory rights that cannot be waived.

Automatic domain renewal is initially disabled and is not included in the first-year price. Future renewal billing will require a separate notice and authorization.

LNK99 currently offers one paid plan, Pro, billed monthly.

You can manage or cancel Pro through the Stripe billing portal. Cancellation takes effect at the end of the current billing period; no partial refund or credit is issued for unused time.

We may issue refunds outside the standard policy at our sole discretion in cases of:

• Verified technical failure: A documented, prolonged Service outage (exceeding 72 consecutive hours) directly attributable to our infrastructure during your subscription period. Refunds in this case will be prorated to the affected period.

• Duplicate charges: Accidental duplicate billing due to a system error on our side.

• Fraudulent charges: If you report that your payment method was used without your authorization, we will work with Stripe and your bank to resolve the dispute.

We do not issue refunds for: dissatisfaction with features that were accurately described; failure to use the Service; account termination due to Terms of Service violations; or requests made after the 7-day guarantee window.

Filing a chargeback with your bank without first contacting us is a violation of this Policy. We maintain detailed transaction records and will respond to all chargeback disputes with evidence.

If a chargeback is filed, we reserve the right to immediately suspend your account pending resolution and, if the chargeback is found fraudulent, to permanently ban your account and pursue recovery of the disputed amount.

If you have a billing issue, please contact support@lnk99.app first — we are committed to resolving disputes quickly and fairly.

Step 1: Email support@lnk99.app with subject: 'Refund Request'

Step 2: Include: your registered email address, transaction ID or date of charge, and reason for the refund request.

Step 3: We will acknowledge your request within 2 business days and process eligible refunds within 5-10 business days.

Approved refunds are returned to the original payment method. Processing time may vary depending on your bank (typically 5-10 business days after we initiate the refund).

Nothing in this Policy limits or excludes any rights you may have under applicable consumer protection laws that cannot be contractually waived.

Residents of the European Union have the right to withdraw from a digital service contract within 14 days of purchase under Directive 2011/83/EU, unless the digital content delivery has begun with your explicit consent and acknowledgment that you thereby lose your right of withdrawal.

This Policy shall be governed by the laws of the State of New Mexico, United States.

REPARTO CUBANO STORE LLC

Operating as: LNK99

Refund requests: support@lnk99.app

Response time: within 2 business days

Website: https://lnk99.app